Fairlight Advisory

How Fairlight Advisory works

A simple process to help turn scattered scam details into a clear complaint-ready document pack.

1

Submit your enquiry

Tell us about the scam, the bank involved, the amount lost, when it was reported, and what response you have received so far.

2

Choose the right service

Select the service that best fits your situation, whether you need an initial case review, a bank complaint draft, or AFCA preparation support.

3

Provide your documents

You provide relevant documents such as bank responses, scam messages, payment records, screenshots, emails, police reports, and notes from calls.

4

Case structure and review

We organise the facts, timeline, evidence, complaint points, and requested outcome.

5

Receive your complaint pack

You receive a clear document pack that can be submitted to your bank or used to prepare an AFCA complaint.

What we can help with

  • Bank complaint drafting
  • Liability review requests
  • AFCA complaint preparation
  • Evidence organisation
  • Complaint timeline preparation
  • Response drafting after a bank outcome

What we do not do

  • We do not provide legal advice
  • We do not provide financial advice
  • We do not guarantee compensation
  • We do not act as a law firm
  • We do not encourage false, exaggerated, or misleading complaints
Fairlight AdvisoryFairlight Advisory
Fairlight Advisory · Victoria, Australia.
Fairlight Advisory is a document preparation service. We are not lawyers, financial advisers or a debt recovery agency, and nothing on this site constitutes legal or financial advice. We do not and cannot guarantee any recovery outcome. The Australian Financial Complaints Authority (AFCA) is free for consumers and can be contacted directly at afca.org.au. If you are in financial difficulty, free help is available from the National Debt Helpline on 1800 007 007.